FAQ

What makes Cleveland Bounce different?

Cleveland Bounce is a sub-division of O.M.G - Ohio Mobile Gaming. In late 2010, the decsion was made to incorporate Cleveland Bounce and Akron Bounce into OMG to form the a one-stop-shopping experience for the best in party entertainment. As a result, we now offer a huge variety of inflatables, laser tag rentals, mobile video gaming parties, water tag, concessions, tents, tables, and chairs.

Our inflatables are not only inspected annually by the Ohio Department of Agriculture for licensing requirements, but thoroughly maintained and inspected by our staff beyond industry standards. Delivering clean, safe fun is our goal. Every inflatable is cleaned and sanitized between every rental. In addition, we rotate our stock frequently and rarely have inflatables on hand that are older than 2 years. 

Our mobile video gaming unit is second to none- it's actually the first of its kind in Northeast Ohio. Boasting 5 49" Tv's in in a climate contrlled trailer, our gaming theater can accomodate up to 20 gamers playing simultaneously.  You'll also find a professional sound and lighting system along with custom upholstery and design.  On the outside, you can relax under our retractable awning while playing games on yet another LCD TV!!

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How do customer pick-ups work ?

Cleveland Bounce Inflatable Rentals is one of the few companies in Northeast Ohio offering a customer pick-up option.  You will need a vehicle OTHER than c are; an SUV, mini-van, truck, or station wagon will work for most inflatables. The set-up process is relatively simple and should only take 5-10 minutes depending on the item you rent. When you are done with the item, you simply return it to the warehouse at which you picked it up. It's that simple! Feel free to call for more details.

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How does the delivery process work?

If you would prefer that Cleveland Bounce delivers your items, we can certainly accomodate you.  However, you will want to make your reservations as far in advance as possible to ensure we can fit you in our schedule.  We can only deliver so many items in a day, and often turn away last minute customers that need deliveries.  Our delivery team will have your inflatable set up no later than 2:00pm, and will return no earlier than 7 hours later to take it down.  All you need to know is where you want the inflatable and where we can plug in the blower.  We take care of the rest!

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Do you deliver to our area ?

As a result of our recent expansion, Cleveland Bounce and Akron Bounce cover a very large area.  In general, our delivery range is 20 miles from the center of Solon OH, and 20 miles from the center of Barberton OH.  There are exceptions, so we encourage you to call for specifics.

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How much of a deposit is required?

Cleveland Bounce requires a 33% non-refundable deposit for all inflatables.  Although the inflatable deposits are non-refundable, you have until 8 pm the night before your rental to cancel for any reason. As long as you cancel with enough notice, we will keep your deposit on file for future use (any item, at any time it is available).  If you cancel after the cut-off, are not available when our delivery men arrive, or don't show up to the warehouse for a pick-up, you forfeit your deposit and Cleveland Bounce reserves the right to charge you for the entire rental.  Your are being charged for the time reserved, not the time used.  PLEASE call if anything comes up so we can do our best to accomodate you.

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What if it rains ?

We understand that weather uncertainty can be a stressful part of party planning.  That is why we allow you to cancel until 8 pm the night before your reservation for any reason.  If on the day of the event it rains, you will still be charged the full rental rate.  We suggest you keep an eye on the weather and radar the night before to make the best decision.  Our inflatables CAN be used in a light drizzle, but must be taken down and covered in the event of a steady or heavier rain.  Feel free to call for more details.

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Do you offer discounts?

Yes!  Muliple day orders, and multiple item orders will receive a discount.  Call for details.

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